Good Morning Mr. Suddaby,
I suspect that mortgage brokers are often the unsung heroes of the real estate business. I would like to take this opportunity to thank you for your work in helping us to obtain a mortgage for our new home in Calgary. You were prompt, thorough, courteous, knowledgeable, and very professional.
Both my husband and I would highly recommend you to anyone in need of a mortgage. I first found you by searching for "calgary mortgage brokers" using Google. The main link title that came up – "Calgary Mortgages – The Best Mortgage Rates" enticed me to click, and I was impressed with your domain name (simple, easy, exactly what I wanted). My Father-in-law, who knows everything, said there were only two mortgage brokers in Calgary (Jencor, and some other name I can’t remember right now). LOL. Thank goodness I didn't listen to him!
You, your work, and your time are valued and appreciated. Your commitment to customer service is obvious, and this is why we will recommend you to others requiring the services you offer. Thank you so much for making Calgary shine, and for facilitating a positive beginning to our relocation. I hope we can meet you in person sometime, shake your hand, and thank you again in person.
I wish you every success in life and business.
Sincerely, Vicky, Kevin, Andrew and George. (a.k.a. Happy Customers) Calgary

...We really appreciate all your efforts in getting us this rate. Your professionalism throughout this short haggling process, (which I really don't want to prolong), showed me that you want and deserve our business."We were mad that CIBC never bothered to terminate our five year mortgage early with a lower and more current rate in a bid to get our continuing business. So we jumped at the chance to use a Mortgage Agent and were extremely pleased with your promptness and attention to detail. The whole process went very smoothly, we got a great rate, and will be sure to use your services again when the time comes. - B. Holman, Calgary

The deal was unusual and there wasn't much time. Kevin made it to the finish line in plenty of time... with the best rate around. You've got my business for life! Jacob R., Calgary AB

Way cool. Feeling like I am finally getting things under control... finally, at almost 36... and I couldn't have done it without you! - Jessica D., Calgary AB

...Just to let you know—we were going to go with you even if the interest rate had been 5.6% — you have been so very helpful and have worked hard to find us the best possible rate and got very lucky with the one we did. I have never dealt with someone as helpful as you in this sort of situation and for that both Tony and I would like to thank you very much.

...since Caroline and I chose not to go for the maximum mortgage amount we were pre-approved for, we have given ourselves a lot of leeway with regards to debt to income ratio should the rates go up dramatically. We feel you helped us make the right decision. If you can make it, we'd love to have you stop in on April 27 to see the house you helped us get.
I am very grateful for the help. I do not know what to say since I am so appreciative of [your help] getting this started. I will make it up somehow over the coming years. If we can sign the paperwork tomorrow at anytime please let me know since I have my movers still scheduled for Friday...
This is great great news. I was having a nervous breakdown over this since I did not catch [the] error. Thanks again, - Howard T., Calgary

Hi Kevin,
Thanks so much for the chocolates. I've been meaning to send this email to you since I've received it, but I had to leave for Toronto for work. Once again, thanks for all your help. I really appreciate all your efforts. If things go according to plan, this will not be the last time I will look to purchase a home, and I will definitely look forward to doing more business with you. Regards, Jimmy V., Business Analyst, Calgary